SMART Department Level Objectives

SMART Department Level Objectives

Specific, Measurable, Achievable, Results-Focused & Timebound

Boyne resorts is a massive operation with many moving parts. Without a plan to hold it all together, things would be chaos. That is why we came up with a growth strategy on how to move forward with increasing our revenue each year and also satisfying the customer.

Growth Strategy

  • Keeping customer loyal by offering them a rewards program giving them discounts on the next stay
  • Trying to earn back the customers who never came back by offering them savings and a free lesson
  • Improving the overall atmosphere so that it feels more like a a weekend getaway